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Problema con disco en Xbox One

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Hola, seguramente nadie me conoce, cree mi cuenta hace tiempo pero nunca lo usé, pero entro a level todos los días. Es mi primer post y el tema no podría ser peor :cry:

Hace rato al insertar un disco en mi One, se atoró y pues ya no pude sacarlo. Ya vi la solución en la página de soporte de Xbox, pero no me ha funcionado con clips, y estoy buscando con que otra cosa hacerlo

Mi pregunta es: ¿Alguien que le haya pasado esto y qué me diga cómo lo solucionó? por favor

Espero su respuesta y ser un miembro más activo en esta gran comunidad :kicking:

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